Industrial & OT Security

Maximize operational efficiency and security across your renewable energy portfolio. Our integrated IT and OT solutions deliver real-time visibility, enhanced protection, and streamlined management—helping you do more with less while maintaining the highest standards of reliability and compliance.


Operational Visibility & Control

Real-Time System Status
Live monitoring dashboards providing instant visibility into all solar sites and infrastructure. Track system health, performance metrics, and alerts across your entire portfolio from a single pane of glass.

Interactive Site Maps
Geospatial visualization of all solar facilities with drill-down capabilities. Visual representation of site locations, equipment status, and performance data enabling rapid identification of issues and optimization opportunities.

Weather Integration
Integrated weather data and forecasting correlated with solar production. Real-time weather conditions and predictive analytics help optimize operations, anticipate production variations, and plan maintenance activities.

Executive Dashboards
Customized high-level views for leadership teams with key performance indicators. Financial metrics, production summaries, and operational health at-a-glance enabling data-driven decision making without technical complexity.

Trending & Analytics
Historical data analysis and trending capabilities across all operational metrics. Identify patterns, benchmark performance across sites, and generate insights for continuous improvement and investment planning.


Security & Access Management

Zero Trust Access
Advanced security framework ensuring verified access to resources regardless of location. Continuous validation protects critical solar infrastructure and SCADA systems from unauthorized access.

Identity & Access Management (IAM)
Centralized management of user identities and permissions across all systems. Streamlined provisioning for employees and contractors with proper access controls and complete audit trails.

Multi-Factor Authentication (MFA)
Enhanced security through biometric, token, and mobile authentication methods. Critical protection layers beyond passwords preventing unauthorized access to sensitive operations and control systems.

VPN Solutions
Secure remote connectivity for distributed teams accessing multiple solar sites. Encrypted tunneling ensures safe access to monitoring systems and corporate resources while maintaining network segmentation.

Firewalls
Next-generation protection with deep packet inspection configured for industrial protocols. Advanced threat prevention protecting solar inverters, monitoring systems, and control networks from cyber threats.

SIEM
Real-time security monitoring and threat detection across IT and OT environments. Event aggregation and analysis across all sites enabling rapid incident identification and compliance documentation.

Vulnerability Scanning
Proactive identification and remediation of security weaknesses across all infrastructure. Regular assessments of IT, OT, and cloud environments finding vulnerabilities before they can be exploited.

Incident Response
Rapid threat containment and recovery with 24/7 availability. Expert-led response to security incidents including forensic analysis, remediation planning, and regulatory notification support.

Compliance
Regulatory compliance support for energy sector requirements including NERC CIP, FERC, and ISO/IEC 27001. Gap assessments, documentation, and ongoing monitoring for solar operations.


Infrastructure & Data Management

Servers
Robust server solutions for reliable operations including physical and virtual deployments. Professional configuration for SCADA hosting, historian databases, and business applications with redundancy planning.

Database Management
Professional database administration optimized for historian data and business systems. Performance tuning, backup management, and high availability configurations for long-term solar analytics.

Application Hosting
Reliable platforms for monitoring dashboards and analytics tools. Scalable infrastructure with load balancing and automatic failover ensuring continuous access to critical operational systems.

Virtualization
Efficient resource utilization using VMware, Hyper-V, and container technologies. Flexible deployment for SCADA servers, development environments, and business applications with rapid provisioning capabilities.

Local Storage
High-performance SAN, NAS, and direct-attached storage systems. Optimized for high-frequency data collection from inverters and sensors with tiered storage strategies balancing performance and cost.

Off-Site Backups
Secure remote backup with automated scheduling, encryption, and versioning. Multiple backup targets including cloud and distributed facilities with tested recovery procedures ensuring business continuity.

Historical Data Warehouse
Long-term retention and analytics for solar production and performance metrics. Structured storage with query optimization enabling trend analysis and regulatory reporting across years of operations.

Disaster Recovery
Business continuity planning and rapid recovery for critical systems. Comprehensive strategies with documented procedures and regular testing ensuring minimal downtime during outages or disasters.


Network & Directory Services

Network Design & Implementation
Custom network architecture from small offices to enterprise-wide infrastructure. Specialized design for solar sites considering harsh environments, remote locations, and SCADA network integration.

Network Monitoring & Management
Proactive 24/7 performance and health monitoring with intelligent alerting. Continuous oversight of IT and OT networks identifying issues before they impact solar production or business operations.

Network Discovery & Management
Automated discovery and management across multiple solar sites. Real-time visibility into all connected devices including inverters and sensors with intelligent mapping and performance analytics.

LDAP
Centralized authentication and directory services with single sign-on capabilities. Unified user management across corporate systems, SCADA platforms, and cloud applications simplifying access control.

Patch Management
Comprehensive patch deployment across all systems including OT environments. Automated scheduling with testing protocols and rollback capabilities maintaining security without disrupting operations.


Operations & Maintenance

Asset Management & Inventory
Comprehensive lifecycle tracking from procurement to disposal. Automated discovery maintains accurate inventory across multiple facilities with warranty tracking and replacement planning.

Preventive Maintenance
Proactive system maintenance prevents downtime and extends equipment life. Scheduled maintenance windows are coordinated to minimize the impact on solar monitoring and production operations.

Capacity Planning
Strategic resource planning using data-driven analysis and forecasting infrastructure needs and budget requirements based on solar portfolio expansion, ensuring systems scale with business growth.

Hardware Procurement & Setup
Complete sourcing and deployment from vendor selection to installation. Expert specification of equipment for industrial environments with professional configuration and comprehensive documentation.

Software Deployment Automation
Streamlined installation and updates across distributed operations. Centralized management ensures consistent versions, reduced manual effort, and accelerated rollout of new tools.

Logging & Monitoring
Comprehensive system monitoring and audit trails for security and compliance. Centralized log aggregation from IT and OT systems provides visibility for troubleshooting and regulatory audits.


Specialized Solutions

DG Workstations
High-performance systems for CAD design, electrical modeling, and data science. Custom-configured for demanding engineering applications used in solar project development and operations.

Remote Desktop Support
Secure remote access and troubleshooting for distributed solar teams. Quick issue resolution through remote control minimizing travel time and costs while maintaining security standards.

Session Recording & Monitoring
Comprehensive session tracking and compliance documentation. Audit trail capabilities with searchable playback meeting NERC CIP and energy sector regulatory requirements.

Engineering Services
Custom technical consulting and implementation for complex projects. Expert guidance on architecture decisions, system integrations, and specialized implementations for solar operations.


Industrial Automation & SCADA

Ignition Hosting & Database Management
Specialized SCADA platform hosting optimized for solar operations. Managed Ignition servers with expert database configuration and redundancy ensuring reliable data collection across multiple sites.

Industrial Network Design
Expert implementation of Ethernet/IP, Modbus, Profinet, and SunSpec protocols. Segregated network design for OT environments with proper air-gapping and DMZs protecting solar control systems.

Historian Data Collection
Long-term industrial data storage with high-frequency collection capabilities. Optimized compression and efficient retrieval, enabling trending analysis across years of operational history.

OT Network Security
Specialized cybersecurity evaluations for operational technology environments. Security assessments tailored to SCADA networks and solar control systems following ICS-CERT and NIST guidelines.

Legacy System Modernization
Upgrading aging industrial control systems with minimal disruption. Migration from obsolete SCADA platforms to modern solutions while maintaining historical data continuity.

Remote Monitoring & Diagnostics
Real-time system health monitoring for distributed solar assets. Proactively identify performance issues and communication failures with secure remote access, enabling rapid resolution.


Field Tech Response & On-Site Support

Emergency On-Site Response
Rapid deployment for critical infrastructure failures with priority response. Experienced technicians arriving within agreed SLA timeframes to restore systems and minimize production loss.

Scheduled Site Visits
Regular maintenance and inspection at solar facilities. Planned visits for routine maintenance, updates, and proactive health assessments coordinated to avoid production impacts.

Hardware Installation & Configuration
Professional setup of servers, workstations, and industrial control systems. Expert installation with proper environmental considerations and comprehensive documentation for harsh site conditions.

On-Site Troubleshooting
Hands-on diagnostics for issues requiring physical equipment access. On-site expertise for complex problems, including hardware failures and industrial equipment integration challenges.

Equipment Replacement & Upgrades
Swap out services for failed or outdated hardware with minimal disruption—coordinated procedures including data migration, configuration transfer, and testing validation.

Cable Management & Infrastructure
Structured cabling installation for solar sites and data centers. Professional routing with proper segregation, environmental protection, and comprehensive labeling ensuring maintainability.

Site Surveys & Assessments
Comprehensive evaluation of IT and OT infrastructure needs. Detailed analysis with environmental considerations and actionable recommendations for improvements and capacity planning.

After-Hours Support
24/7 emergency field technician availability. Around-the-clock response for issues outside normal hours ensuring continuous monitoring and rapid resolution affecting power production.


Help Desk & User Support

Multi-Channel Support
Flexible access through phone, email, chat, and ticketing systems. Multiple channels accommodate different preferences and urgency levels ensuring teams can quickly reach technical support.

Tier 1-3 Technical Support
Full escalation path from fundamental issues to advanced infrastructure troubleshooting. Structured tiers ensure problems reach appropriate expertise quickly with seamless handoffs throughout resolution.

Password Resets & Account Management
Quick resolution of access issues, minimizing downtime. Self-service and assisted resets with secure verification, plus account provisioning and deprovisioning following security protocols.

Software Installation & Licensing
Application deployment and license management across systems. Standardized packages for consistency with centralized tracking, automated updates, and support for specialized solar industry tools.

User Training & Documentation
Guided assistance and comprehensive knowledge base resources, including step-by-step guides, video tutorials, and personalized sessions, help teams maximize productivity with operational tools.

Ticket Management System
Structured tracking and prioritization with transparent workflow. Status updates throughout resolution, historical records for trend analysis, and SLA monitoring provide performance visibility.

Remote Assistance
Screen sharing and remote control for efficient troubleshooting. Secure tools enable rapid diagnosis and resolution while maintaining user visibility, reducing downtime and travel costs.

SLA-Based Response Times
Guaranteed response and resolution timeframes based on severity. Clearly defined service levels ensure critical monitoring issues receive immediate attention within agreed timeframes.

End-User Equipment Support
Complete support for desktops, laptops, mobile devices, and peripherals. Troubleshooting, coordinating repairs and replacements, and maintaining equipment inventory for rapid deployment.